London Accessibility Advisory Committee
 

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This page provides an overview of the City of London's Accessibility Committee including its mandate and terms of reference and priorities and action plans. Now in its tenth year of operation, the Accessibility Advisory Committee has addressed - or is in the process of addressing - a wide range of accessibility concerns. The scope of accomplishments and initiatives ranges from a a review of City by-laws to the development of accessibility planning resources to assist the community with meeting the needs of persons with disabilities. The Committee also hosts an annual Empowerment & Action Day conference. Enhancing the Lives of Children and Youth with Disabilities was the theme our 2011 event held in partnership with Thames Valley Children's Centre.

Committee Mandate & Terms Of Reference

The mandate of the Accessibility Advisory Committee (ACCAC) is to advise and assist City Council and potentially City Agencies, Boards And Commissions, in promoting and facilitating a barrier-free London for citizens of all abilities (universal accessibility), including persons with disabilities. This aim shall be achieved through the review of municipal policies, programs and services and the identification, removal and prevention of barriers faced by persons with disabilities.

The Ontarians with Disabilities Act (ODA 2001) requires that the majority of the thirteen (13) voting members of this Advisory Committee be composed of persons with disabilities, and may include four (4) members who may not have a disability and are interested in issues related to persons with disabilities, and one (1) member (a parent) representing children with disabilities.

Action Items - 2011 Accessibility Plan

Listed below are committee action items for the City's 2011 Accessibility Plan.

Education and Awareness

1.  Continue to update the committee’s website content.
2.  Liaise with new members of City Council to educate them on the work of the ACCAC and the proposed AODA Standards.
3. Organize a one-day forum with local agencies.
4.  Develop a print-based marketing plan to promote the committee’s contact information and website.
5.  Establish and strengthen links with agencies and organizations who assist persons with disabilities. Particular attention should be given to those persons with disabilities who are under represented on our committee or whose issues are not yet addressed by our committee’s efforts.
6.  Organize an Open House/ Networking event to bring together councillors, agencies, persons with disabilities and the general public to dialogue on accessibility issues impacting our community.
7.  Connect with other local advisory committees (university, college, schools and hospitals) to exchange information and share resources.
8.  Improve relationship with London’s business community.

Transportation

9.  Contact all incoming Councillors immediately to introduce our subcommittee and ask them to increase the 2011 Transportation Budget to allow for full subsidy for all persons with disabilities in London.
10.  Promote the proper use of accessible parking spaces through education and awareness.
11. Follow up on accessibility of construction sites throughout the city.
12. Promote speed reduction and safety when using a motorized mobility device through education.
13.  Check with staff on the priority sites they have planned for improved standards 2011.

Non-Visible Disabilities - Priority Focus

14.  Education: i) Make survey results available publicly;  ii) Connect with local agencies servicing non-visible disabilities to investigate public education options;  iii) Prepare materials for employers, business owners, agencies and facilities regarding non-visible disabilities
15. Accommodation: i) Implement a standardized program for access to venues throughout London for persons with non-visible disabilities requiring support staff (Access 2 Entertainment programs through Easter Seals Canada); ii) Seek a grant to cover the cost of membership ($5 per person) for as many new individuals within London as possible.
16.  Prevention: i)
Investigate which, if any, non-visible disabilities can be prevented.: ii)  Determine what role the Accessibility Advisory Committee can play in prevention 

Policy Development

17.  Undertake a strategic planning session for the advisory committee to develop goals, objectives and priorities for the new four-year term.
18.  Continue to work with the City to assist with the development of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) standard, policies, procedures, practices and training for staff.
19. The Accessibility Advisory Committee will undertake a review of selected City by-laws, policies and procedures.

Facilities

20. Continue with restaurant reviews.
21. List and identify all full service gas stations in London and link the information to our website.
22. Review and access all recreation facilities including all private gyms for accessibility.
23. Check with Independent Living to see if the London Accessibility booklet can or should have an updated version.

Accomplishments & Initiatives

Below you'll find some some highlights of our activities and accomplishments including Special events (Outdoor festivals), Review of City by-laws, London accommodation audit for Access Guide Canada, Accessibility audits of City facilities, Communications access, Service dogs in taxi cabs, Additional training for polling station staff, Municipal parking spots for persons with disabilities, Audible pedestrian crossings and Affordable accessible housing. Our Committee has also developed guidelines and a variety of accessibility planning resources to assist the community with meeting the needs of persons with disabilities.

Special Events (Outdoor events): The Advisory Committee is working with festival organizers to make London’s outdoor events more accessible to persons with special needs. Organizers are prepared to provide additional accessible washrooms, cordoned-off viewing areas, drop-off and pick-up areas for ParaTransit vehicles and additional disabled parking places. We are also working with City staff to design a portable stage which will be made available to all festival organizers.

Review of City by-laws: Committee members are currently reviewing City Bylaws for the purposes of providing advise with respect to the accessibility of persons with disabilities. The Special Events Policy Manual was reviewed as was the Parks and Recreation Bylaw and the Tax/Limousine Bylaw. Other policies and by-laws will be reviewed this year.

London accommodation audit for Access Guide Canada; Tourism London has audited the accessibility features of many of London’s hotels and motels and this information is included the Access Guide Canada website.

Accessibility audits of City facilities: With the assistance of students enrolled in the University of Western Ontario’s Occupational Therapy program, committee members were able to complete an accessibility audit of many city owned, operated and leased facilities. Building reviewed included, libraries, arenas, community centres and administrative offices. These reports provide Facilities Design and Construction with valuable information on items that need to be addressed during building upgrades or renovations.

Communications access:
The City now has a list of qualified American Sign Language (ASL) interpreters to contact for key public communications. It has also expanded service support to deaf or hard of hearing by installing a TTY unit. As well the New PL has committed to work in collaboration with the City to ensure public broadcasts of an emergency nature are closed captioned as well as ensuring that all of their regular programs and news are closed-captioned.

Service dogs in taxi cabs: City Hall has indicated it will take a zero tolerance policy towards drivers of taxicabs and limousines who refuse rides to patrons who are accompanied with their service dogs. In future, drivers may have their licence revoked or suspended if they refuse to serve such patrons. As well as undertaking a review of driver training materials, owners of taxicabs limousine services are also to ensure drivers are kept informed of relevant legislation.

Additional training for polling station volunteers ... a first for our city: Leading up to the 2003 municipal election, polling station workers received additional training on how to meet the needs of voters with disabilities. Members of the Accessibility Advisory Committee prepared and delivered a presentation on the challenges faced by persons with disabilities and how volunteers could address those needs. Examples of tips given included asking How may I help you? to allow individuals to identify what assistance they may need and speaking in a normal tone of voice when communicating with the deaf or hard of hearing.

Municipal parking spots for persons with disabilities: The number of disabled parking spots in municipal parking lots has been (or is currently under review) resulting in an increase in the number of disabled parking spots in most lots. For those who display a disabled parking permit free parking at on-street meters, (for the maximum time permitted on that meter) will continue. In addition, the City will permit up to two hours of free parking in City Municipal parking lots.

Audible pedestrian crossings: For many years now the City's Transportation Division and the CNIB have been working together to identify and implement safety features for Londoners who are blind or visually impaired. For example, audible pedestrian signals and now installed at a number of street crossing areas. Activated by a pedestrian pushbutton, these locations provide signals which emit a sound to indicate when it is safe to cross.

Affordable accessible housing: To encourage developers to build affordable accessible housing units for persons with disabilities, the City's Housing Division has agreed to provide Developers a $5,000 grant for each accessible unit constructed. Furthermore, the City's Facility Accessibility Design Standards (FADS) will be included in future proposal calls for the City's affordable and social housing initiatives.

 

 
 
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