London Accessibility Advisory Committee

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There is a wealth of information available on the concepts and principles of accessibility and the ways in which accessibility needs are being met. This page provides a starting point for your exploration of these resources which include tools our Committee has developed, information on workplace accessibility and London transportation options for residents and visitors with disabilities.

As well, you'll find website links to local and/or provincial groups and organizations committed to greater accessibility for all people.

City of London reference documents

Committee resource tools

The Accessibility Advisory Committee has developed a number of tools to assist the community with meeting the needs of persons with disabilities. You can download these documents as either a pdf or text file. Please contact us if you want this information in alternate formats. You can send us an e-mail ; call 519-661-2500 ext. 5475 or use the TTY line 519-661-4889.

Financial Resources for Persons with Disabilities (pdf) or Word version - A comprehensive listing that includes social and governmental assistance programs, medical/dental care, assistive technology and many other funding resources.
Guide: How To Plan Accessible Indoor Events and Guide: How To Plan Accessible Outdoor Events – Need information on how to meet the needs of persons with disabilities when planning a meeting, conference, festival, workshop or other types events? These two documents are for you! The following links are text files of these two documents - Guide: How To Plan Accessible Indoor Events and Guide: How To Plan Accessible Outdoor Events.
Assisting persons with disabilities on Election Day – This document provides general information on meeting the needs of persons with disabilities. Please use the following link to download the Assisting persons with disabilities on Election Day as a text file.
Facility Assessment Form – Want to conduct an assessment of your facility? Download the form and follow the easy steps – from the parking lot to the entrance and into the building. Please use the following link to download the Facilities Assessment Form as a text file.
Disabled Persons Parking Poster – The advisory committee had developed a poster to educate the public about the importance of respecting these parking places. This form is available in pdf format.
Pedestrian Travel Concern - this form available in two pdf versions for you to report an area of concern such as or a damaged or broken section of sidewalk or the crossing time at an intersection you use. Please click on the following link for the "fillable" version of the Pedestrian Traffic Concern form.

Accessible transportation options in London

London offers a number of transportation options for residents and visitors with disabilities. Here are a few links for you to find more information.

About universal design
What is universal design? - A working group of architects, product designers, engineers and environmental design researchers collaborated to establish principles of "universal design." Rather than focusing on a particular disability, universal design focuses on making all environments, products and services accessible to all people. The seven principles developed guide a wide range of design disciplines and may be applied to evaluate existing designs, guide the design process and educate both designers and consumers about the characteristics of more usable products and environments.
Designing a more usable world - for all - The Trace Research & Development Center, founded in 1971, is a pioneer in the field of technology and disability. The Centre's mission statement is:

"To prevent the barriers and capitalize on the opportunities presented by current and emerging information and telecommunication technologies, in order to create a world that is as accessible and usable as possible for as many people as possible."

City of London Facility Accessibility Design Standards - Going beyond existing regulations, standards and guidelines that address the needs of individuals with disabilities, the City's standards incorporate "universal design" principles that benefit people of all ages and abilities. Implementation of the design standards will make newly constructed and/or renovated City of London facilities, lands and services accessible to people with physical and sensory disabilities.

London Transit Commission (LTC): Public transport in London is delivered by the LTC. Both accessible conventional and specialized transit options are available. Visit the LTC website to see which routes are travelled by accessible conventional buses and for information on specialized transit, including Para Transit. Or call the LTC at 519 451-1340.
Accessible taxis: Aboutown Transportation Systems operates a number of accessible taxis in London. To make a reservation either visit their website or call 519 432-2222.
Medical and special needs transportation options: Voyageur Transportation offers both medical transportation and special needs transportation options. Visit their website or call them at 519 455-4579.

How to apply for Paratransit

You can call the London Community Transportation Brokerage (519 451-1340 ext. 381) and leave your name and address and a registration form will be mailed out to you. Once you have the form you will need to complete sections A through C and have a health care professional complete section D. Mail or drop off the completed form to:

London Community Transportation Brokerage
450 Highbury Avenue North
London ON, N5W 5L2

If your registration is approved, you will receive a card giving you a registration number, and the phone numbers you need to call to book your trips. Your registration number will be required each time you book a trip.

Making business premises accessible
for customers and employees

The Ministry of Community and Social Services website provides excellent information on how a workplace can be made accessible to everyone. Many of the steps that make your business premises more accessible involve minimum effort and expense. Considerations include entrance to the building, reception and meeting areas, elevators and stairs, washrooms, signs and communication material, and workspace areas and equipment.

Another helpful resource is the Ontario government's Directory for Accessibility which includes listings for:

architects, contractors and consultants who specialize in barrier removal and barrier-free design
assistive technology
communication devices
consultation and training resources
ergonomic consultation and assessment
employment accommodation and disability management in the workplace
employee assistance counselling
and much more

Links - General resources

Links2Work - This site provides links to employment information, including job search tools, resume writing. It also has a listing of local agencies that assist persons with disabilities to gain employment.

ARCH - A legal resource centre for persons with disabilities

Americans with Disabilities Act – A wealth of resource information is available on this website.
Canadian Centre on Disability Studies - Looking for information on research and educational issues, then visit this site.

Access 2 Entertainment - The Access 2 Entertainment^TM card provides persons with a disability to receive either free admission or a significant discount for their support person at member movie theatres across Canada.

Access To Travel - This Government of Canada website provides information on accessible transportation and travel across Canada.

Committee resource tools

Accessible transportation options in London

About universal design

How to apply for Paratransit

Making business premises accessible for customers and employees

Links - General resources

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Making business premises accessible
for customers and employees